Discussion Questions
- What monitoring, evaluation and learning from projects are we doing?
- Have we considered how actively we listen and reach out to key communities to ensure they are heard? Are our methods inclusive?
- Do we use qualitative and quantitative insights to inform and influence our delivery and key stakeholders?
- Has this been reviewed recently?
- Is this approach embedded in all programmes, projects, and delivery?
Supportive Solutions
Review / improve / establish feedback processes as part of monitoring and evaluation.
Consider qualitative and consultation throughout programme design, delivery, and evaluation.
Review the insight that we have, to inform strategic decisions.
https://www.effectiveservices.org/journal/the-ces-guide-to-inclusive-consultations
https://www.disabilityjustice.org.uk/take-action/access-to-public-engagement-and-consultations/
https://blog.hubspot.com/service/strategies-to-obtain-customer-feedback
